wells fargo

Wells Fargo reached a $3 billion settlement with the Justice Department and the Securities and Exchange Commission last week, to resolve civil and criminal charges into its unauthorized account scandal from the 2010s. Let’s take a look, since the facts here are a powerful example of how a company can engineer its culture and operations…

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corporate culture

Well, it’s happened again: managers at a large company did something contradictory to a good corporate culture and common social mores, and made the company look terrible to the public.  U.S. Bank, welcome to the hot seat.  You may have seen the article in the New York Times that started all this. Nicholas Kristof, a…

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boeing

Boeing was perhaps the biggest corporate compliance story of 2019, and we see no signs of that changing so far in 2020. This weekend we had another glimpse into the flawed corporate culture there that ultimately caused Boeing’s disaster with the 737 MAX jets. So let’s take another look at the lessons others can learn…

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lessons

America recently had yet another tragedy of a police officer shooting someone in her own home by mistake, in an incident fraught with questions about racism and overzealous policing. Compliance officers should study this case because it offers some important lessons about risk management. You might already know the story by now. Atatiana Jefferson, a…

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CBP

This week we learned that employees of the U.S. Customs and Border Protection operate a closed Facebook group, replete with racist, sexist posts about migrants and Democratic politicians. For corporate compliance and governance professionals who think about the challenges of building a strong corporate culture, the mess at CBP offers a cautionary tale. The facts…

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open secrets

So there I was this week, attending the annual conference of the Association of Certified Fraud Examiners in Texas. ACFE had asked me to moderate a keynote interview with Tyler Shultz, the immensely brave employee who endured personal and professional pressure to blow the whistle on Theranos.  You might already know the tale. Shultz, 28,…

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boeing

The more you consider Boeing’s mishandling of its trouble with the 737 MAX jet, the more lessons ethics and compliance professionals can tease out. This weekend I spent time pondering what Boeing’s decisions about safety software for the MAX say about the company’s supposed commitment to an ethical corporate culture. That led to this small…

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Ethics and compliance officers might believe that this weekend’s standoff on the steps of the Lincoln Memorial, between high school student Nick Sandmann and Native American activist Nathan Phillips, has nothing to do with their profession — no larger lessons for Corporate America, no insights about ethics worth our consideration. We’d be wrong. As messy…

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2019

Welcome to 2019, everyone! The federal government may be shut down, but corporate compliance never stops. Now that we’re done returning Christmas presents and deleting emails clogging our in-boxes, our thoughts turn to how the corporate compliance landscape might evolve in the coming year. Without further delay, then, my annual list of compliance issues that…

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cbs

We have an update to our first post about CBS earlier this week, examining the mistakes CBS and its chief compliance officer made while handling a whistleblower retaliation claim from actress Eliza Dushku. Dushku has now elaborated on the harassment she experienced on set for the show Bull, and her tale makes the judgment of…

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