Posts Tagged ‘policy management’

More Lessons From the Lunch Lady

lessons

We have more news on the tale of Bonnie Kimball, school cafeteria worker temporarily famous for getting fired because she allowed a student to run an $8 lunch tab for 24 hours. Now it seems perhaps Kimball was not entirely forthcoming about why she got fired — which, actually, gives compliance officers even more lessons…

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When Ethics and Policy Collide

Policy

Policy management buffs, put on your thinking caps. A school lunch program in New Hampshire has given us a doozy of an example to consider about ethical conduct, strategic priorities, and third-party management. You may have seen the story already. A cafeteria worker at Mascoma Valley Regional High School in Canaan, N.H., was fired the…

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Policy Vehicles for Ethical Stances

code

Lately I’ve been wondering about companies that take a strong stance on some public policy issue: gun violence, immigration, climate change, and so forth. My question isn’t so much why a company does this; modern times have seared social issues into the public conversation. Rather, my question is how. That is, once senior executives do…

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The Jim Jordan Compliance Angle…

Jordan

Interesting detail about the proto-scandal swirling around Jim Jordan, the Republican congressman accused of turning a blind eye to sexual misconduct on the Ohio State wrestling team when he was assistant coach there: Jordan might have violated the school’s sexual harassment Code of Conduct. For those not following this story, Jordan has represented Ohio’s 4th…

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Starbucks and Policy Management Perils

Starbucks

Compliance officers live for policy and procedure most days. So as we study the regrettable incident of Starbucks and the Philadelphia police rousting two black men for sitting in one of the company’s coffee shops, compliance professionals should consider this point: at large organizations, a little bit of procedure can brew up lots of trouble.…

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Meanwhile, in the HR Dept…

salary history

Fascinating study from the Journal of Labor Economics that just came to my attention, examining how companies change their hiring practices once they stop asking job candidates about previous salary history. The conclusion: companies talk to more candidates, ask those candidates more questions, and offer them higher wages. The study was done by Moshe Barach…

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Quick Case of Kickbacks and COI

fcpa

We have a fresh example of kickbacks and conflicts of interest gone awry, thanks to a nifty case from the Securities and Exchange Commission this week that busted a rogue stock trader nicknamed “the Phantom.” The Phantom’s real name is Brian Hirsch, 42. The SEC charged Hirsch and one of his customers, Joseph Spera, accusing…

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New Standards and ‘Shadow Process’ Risk

shadow process

In the cybersecurity world, executives worry constantly about “shadow IT”—the risk that employees will implement their own IT systems via the cloud without telling anyone, therefore exposing the company to unknown security risks. Here at The Exchange Community, as I listen to discussions of new accounting standards for revenue recognition and leasing, I see a…

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The Many Compliance Lessons From Utah Arrest

A story out of Salt Lake City this weekend was a powerful reminder of the perils of modern compliance training, policy management, and monitoring. Compliance officers may want to take note, because the tale of Alex Wubbels is bound to happen again somewhere else. Wubbels is a nurse in the burn unit of University of…

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United: Another Week, Another Lesson

Policy management

Apparently nobody at United Airlines read my post last week about the shifting balance of power in modern Corporate America: away from C-suites with a slavish devotion to policy, toward a public favoring common sense values and good judgment. The scandal last week was United exiling two girls for wearing leggings on a flight from…

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