Corporate Culture: Speak Up vs. Listen Up

goals

The other week I had the privilege of hosting a webinar on cultivating a speakup corporate culture. Given how important that is for corporate success — and how many organizations either mishandle their speakup culture, or reject the premise that a speakup culture matters entirely — today let’s consider some of the points raised in…

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Corporate Culture and Human Capital Disclosures

human capital

Corporations are now starting to file their annual reports for 2020, and this is the first year that most of those businesses need to include new disclosures about the importance of “human capital” to their operations. I wondered whether those disclosures would include anything about ethics and compliance efforts, so today let’s take a look.…

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Fighting Ethical Disconnects in Corporate Culture

values

Well, it’s happened again: managers at a large company did something contradictory to a good corporate culture and common social mores, and made the company look terrible to the public.  U.S. Bank, welcome to the hot seat.  You may have seen the article in the New York Times that started all this. Nicholas Kristof, a…

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How Pressure Invades Corporate Culture

boeing

Boeing was perhaps the biggest corporate compliance story of 2019, and we see no signs of that changing so far in 2020. This weekend we had another glimpse into the flawed corporate culture there that ultimately caused Boeing’s disaster with the 737 MAX jets. So let’s take another look at the lessons others can learn…

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Great Speech About Improving Corporate Culture

goals

William Dudley, president of the Federal Reserve Bank of New York, gave a superb speech in London today about corporate culture and how to push the banking industry to higher standards of good conduct. Anyone who cares about corporate culture, regardless of whether you’re in the banking sector or not, should give his comments a…

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Why Corporate Culture Is So Maddening a Challenge

goals

I don’t know that corporations will ever “solve” the predicament of building and maintaining an ethical corporate culture—but an excellent new report from the International Corporate Governance Network at least sheds more light on how intractable the problem is. The report summarizes a recent roundtable the ICGN held with the Institute of Business Ethics and…

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More on the Challenges of Listen-Up Culture

Today we have a disturbing lesson on ethics and compliance from New Hampshire, where police are frantically searching for a seven-year-old girl who apparently has been missing since 2019 — because nobody took the girl’s drug-addled mother seriously while she tried to raise alarms about her daughter for months. The girl is Harmony Montgomery. She…

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Mapping the Pressures on Corporate Values, Priorities

Sometimes big lessons about corporate culture can come from very small businesses. We have such a lesson today from a butcher shop in New York and its attempt to deal with the Black Lives Matter and gay rights movements — an attempt that failed, miserably, and says much about who determines corporate ethical priorities these…

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Culture and the Cuban Missile Crisis

culture

I am a bit of a history buff, so lately I’ve been reading Nuclear Folly, a new chronicle of the Cuban Missile Crisis written by Ukrainian history professor Serhii Plokhy. Little did I know when I began reading it, that a central lesson of good corporate governance would be a major theme of this book. …

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Survey: Corporate Values Did OK During Pandemic

values

We have another report this week studying how corporate ethics and compliance functions weathered the pandemic-induced challenges of 2020 — and overall, compliance officers were pretty chuffed about how their organizations held firm to ethical values despite difficult circumstances.  The study comes from LRN, which surveyed 650 ethics, compliance, and legal officers at organizations around…

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