A $12M Lesson on Data Analytics

The Consumer Financial Protection Bureau has fined Bank of America $12 million for failing to supply accurate data about home mortgage applications, in a case that provides some fascinating lessons about the importance of data analytics and auditing your compliance program. The CFPB announced its enforcement action on Tuesday, and at first glance the case…

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CFPB Warning on Data Protection


The Consumer Financial Protection Bureau has issued a fresh warning to financial firms that they must keep customer data safe, and cited three specific cybersecurity controls as measures that firms should implement if they want to avoid liability under federal consumer protection law.  The CFPB fired its warning shot on Thursday afternoon in the form…

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CFPB Offers Clues on Diversity Programs


Ethics and compliance professionals looking for guidance about how to develop diversity efforts might want to visit the Consumer Financial Protection Bureau. The CFPB just published a report reviewing diversity efforts at financial firms and how the agency will assess those efforts in the future.  Financial regulators are obligated to assess the diversity policies and…

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CFPB Warns on ‘Revolving Door’ Misconduct


Some interesting news for any compliance professionals who recently worked at the Consumer Financial Protection Bureau: the agency’s new director is warning current employees to be more cautious about talking with former employees and to watch for “revolving door misconduct.”  The message came from Rohit Chopra, the CFPB’s decidedly enforcement-minded director, who took office last…

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