Who knew, compliance officers, that we could spend Thanksgiving weekend musing over yet another example of tone-deaf leadership and the damage it can do to corporate culture? Yet we can do precisely that thanks to Michael Hancock, mayor of Denver.  Those of you in Colorado may already know the story. Hancock, like every other sensible…

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Holyoke

Last week Massachusetts officials published a report about one of the worst failures of our state’s Covid-19 response so far: the deaths of dozens of elderly veterans at the Soldiers’ Home in Holyoke, Mass. in late March and early April, at the height of our coronavirus outbreak here.  The report is worth compliance and audit…

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Wynn

Compliance officers looking for something good to read, look no further! Massachusetts regulators have released a preliminary report from the compliance monitor overseeing troubled casino business Wynn Resorts, with glimpses into everything from tone at the top, to policies and procedures, third-party oversight, internal controls, and more. The 118-page report became public as part of…

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wells fargo

Wells Fargo reached a $3 billion settlement with the Justice Department and the Securities and Exchange Commission last week, to resolve civil and criminal charges into its unauthorized account scandal from the 2010s. Let’s take a look, since the facts here are a powerful example of how a company can engineer its culture and operations…

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corporate culture

Well, it’s happened again: managers at a large company did something contradictory to a good corporate culture and common social mores, and made the company look terrible to the public.  U.S. Bank, welcome to the hot seat.  You may have seen the article in the New York Times that started all this. Nicholas Kristof, a…

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boeing

Boeing was perhaps the biggest corporate compliance story of 2019, and we see no signs of that changing so far in 2020. This weekend we had another glimpse into the flawed corporate culture there that ultimately caused Boeing’s disaster with the 737 MAX jets. So let’s take another look at the lessons others can learn…

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lessons

America recently had yet another tragedy of a police officer shooting someone in her own home by mistake, in an incident fraught with questions about racism and overzealous policing. Compliance officers should study this case because it offers some important lessons about risk management. You might already know the story by now. Atatiana Jefferson, a…

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CBP

This week we learned that employees of the U.S. Customs and Border Protection operate a closed Facebook group, replete with racist, sexist posts about migrants and Democratic politicians. For corporate compliance and governance professionals who think about the challenges of building a strong corporate culture, the mess at CBP offers a cautionary tale. The facts…

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open secrets

So there I was this week, attending the annual conference of the Association of Certified Fraud Examiners in Texas. ACFE had asked me to moderate a keynote interview with Tyler Shultz, the immensely brave employee who endured personal and professional pressure to blow the whistle on Theranos.  You might already know the tale. Shultz, 28,…

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boeing

The more you consider Boeing’s mishandling of its trouble with the 737 MAX jet, the more lessons ethics and compliance professionals can tease out. This weekend I spent time pondering what Boeing’s decisions about safety software for the MAX say about the company’s supposed commitment to an ethical corporate culture. That led to this small…

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