Notes on Good Compliance Training

training

Compliance professionals often use the words “training” and “communications” mushed together to represent one component of your compliance program. That’s not really true, however; training and communications are complementary concepts, and compliance officers need to appreciate that distinction if we want each one to support the other.  That insight came to me the other week…

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Working With Middle Managers

middle managers

The other week I had the good fortune to moderate a webinar on how compliance officers can work with middle management — those assistant vice presidents, department heads, regional managers, and other executives so crucial to the success of a corporate compliance program. I took lots of notes, and pass them along now since this…

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A Compliance Experiment in GIFs

GIFs

Any compliance professional worth his or her salt knows that clever communication about ethics and compliance policies is crucial to winning over employees’ enthusiasm. So when a compliance officer (who shall remain anonymous) shared with me a prototype “anti-bribery compliance through GIFs” — well, that was too good not to publish.  Therefore we humbly submit…

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Thoughts on Training and CCO Certifications

training

So there I was the other day, talking with a compliance officer who helps with training at a large global corporation. We were chatting about a fairly common question in the field: should companies allow people to test out of compliance training if they already know the subject matter?  That’s a complicated question unto itself,…

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Some Stats on Fraud Training

fraud

Looking for some benchmarking data for how you should structure your anti-fraud training program and what it should contain? Fear not, a new survey from the Association of Certified Fraud Examiners has you covered.  The ACFE published its survey over the weekend, after polling more than 1,700 anti-fraud professionals around the world earlier this year.…

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Trump Comes for Diversity Training

Trump

Compliance professionals involved in corporate training, watch this development: President Trump has ordered federal agencies to review their training programs and cancel any diversity training that contains certain keywords or concepts the White House deems “un-American propaganda.”  The Office of Management & Budget, which acts as the managerial conduit between the White House and the…

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Massachusetts’ Covid-19 Attestation

vaccination

The state of Massachusetts has unveiled its plans to resume business activity after 10 weeks of Covid-19 lockdown, complete with a step that compliance professionals may see more often: a compliance attestation poster that every business will need to display publicly and prominently.  The poster certifies that the business in question has taken four steps…

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Out: New Book on Compliance Training

training

Corporate compliance professionals have another book to consider putting on the shelf, this one exploring how to build a good training program in our era of digital communications and invigorated regulatory scrutiny.  The book, Creating Great Compliance Training in a Digital World, is from Kirsten Liston. These days Liston runs Rethink Compliance, a consulting firm…

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More Compliance Lessons From HHS Dept.

compliance

Rarely do we need a follow-up post about scandal in the government world, with even more lessons for compliance officers—but hats off to the Department of Health and Human Services, which nailed it with a recent, ill-advised foray into compliance training. Just last week we had our first post, about the misconduct of now-former HHS…

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The Many Compliance Lessons From Utah Arrest

A story out of Salt Lake City this weekend was a powerful reminder of the perils of modern compliance training, policy management, and monitoring. Compliance officers may want to take note, because the tale of Alex Wubbels is bound to happen again somewhere else. Wubbels is a nurse in the burn unit of University of…

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