United: Another Week, Another Lesson

Policy management

Apparently nobody at United Airlines read my post last week about the shifting balance of power in modern Corporate America: away from C-suites with a slavish devotion to policy, toward a public favoring common sense values and good judgment. The scandal last week was United exiling two girls for wearing leggings on a flight from…

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This Weird United Airlines Case Just Happened


Fasten your seatbelts, compliance officers—we may just have flown into a vast, uncharted territory of corruption and internal control risk nobody expected. I speak of the SEC’s recent sanction against United Airlines, where the agency applied the spirit of the Foreign Corrupt Practices Act to a bribe United gave to a domestic government official here…

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