Posts Tagged ‘policy management’
AI Chatbots and Policy Management
Compliance officers talk all the time about how artificial intelligence has the potential to transform the programs you run. Today I want to unpack an example of how that might work, courtesy of a case-study I saw last week involving AI and policy management. The company in question is a global IT services firm (23,000…
Read MoreTroubling New Data on AI Risks
Today I want to go back to artificial intelligence and some of the policy management and corporate culture challenges that the technology keeps posing. KPMG recently released a wide-ranging survey of how people view and use AI, with statistics that could cast a long shadow over your own AI compliance efforts. Let’s take a look.…
Read MoreMore Thoughts on Policies
Today I want to return to that study we discussed last week, questioning whether corporate policies make much difference to encourage employees’ compliance behavior. There is still a lot to discuss from that study, and compliance professionals’ reaction to it, in the pursuit of good insights about policy management and employee training. For those who…
Read MoreStudy: Maybe Compliance Policies Don’t Matter
Here’s a rather glum start to your week: new academic research suggests that the design of corporate policies you use to train employees has no measurable effect on how well they retain knowledge about those policies, and might not do any better than not bothering to educate employees about corporate policies at all. So says…
Read MoreRoe Falls; Compliance Programs Brace
They say that a columnist writes about what people are talking about, so there’s only one thing to write about today: the immense implications of the Supreme Court’s decision to invalidate Roe v. Wade. Even at this early stage, the consequences for corporate ethics and compliance programs are emerging fast and furious. We can begin…
Read MoreSpeakup Lessons From U.S. Army
Compliance professionals are constantly looking for ways to improve the speakup culture in their organizations. Today let’s look at an example of how difficult that task can be, courtesy of the U.S. Army and a recent audit of its efforts to encourage reporting of sexual assaults. The Government Accountability Office performed the audit and published…
Read MoreDelta’s Smart Approach on Delta
Corporations are struggling these days with how to handle covid vaccinations — because in modern America everything has to be done the hard way, so of course the idea of getting a free vaccination to prevent a potentially deadly illness is controversial. It’s a difficult question for many businesses. So I was intrigued by Delta…
Read MoreOn Requiring Covid Vaccination
We interrupt our regular schedule of ethics and compliance programming for fresh news about the Covid-19 pandemic: some statistics showing under what circumstances the public would or would not support vaccination requirements to participate in daily life. The statistics come from research firm Gartner, which polled 346 U.S. consumers last month. The headline is that…
Read MoreCDC Guidance Change Worth Noting
All right compliance officers, gird your loins. The Centers for Disease Control published new guidance this week relaxing a crucial public health restriction on people vaccinated against covid, opening what could be a Pandora’s Box of policy management challenges. The guidance came Wednesday. It specifies that “fully vaccinated persons” — people who have received all…
Read MoreThoughts on ‘Return to Work’
Earlier this week I moderated a webinar about the compliance challenges businesses will face as they strive for a post-pandemic to return to work, when I realized: we should stop saying “return to work.” That’s not quite what companies will do in 2021, and compliance officers need a better understanding of what lies ahead. Start…
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