Posts Tagged ‘whistleblower hotlines’
Study: Internal Reporting Gets Busier
Some red meat for all you whistleblower hotline managers! Navex just released its annual benchmarking report on internal reporting, with some fascinating findings about the volume of internal reports, the substantiation rates for internal reports, how often outsiders use your internal hotline, and much more. Navex released the report Tuesday morning, and given the sheer…
Read MoreNotes on Compliance Hotline Analytics
Today I want to return to that compliance program benchmarking survey released last week by KPMG and White & Case. The report includes several findings about how companies handle their internal whistleblower hotlines that warrant our attention, given how important the hotline can be to your overall culture of compliance. Essentially, the findings are these:…
Read MoreNew Benchmark Data on Hotline Programs
A new analysis of whistleblower hotline programs around the world finds that most businesses believe their hotline programs are generally effective, primarily depending on easy accessibility of the hotline and whether the hotline is managed by an independent, outside party. So says a report issued this week by the Institute of Internal Auditors and the…
Read MoreCorporate Culture: Speak Up vs. Listen Up
The other week I had the privilege of hosting a webinar on cultivating a speakup corporate culture. Given how important that is for corporate success — and how many organizations either mishandle their speakup culture, or reject the premise that a speakup culture matters entirely — today let’s consider some of the points raised in…
Read MoreA Thought on Whistleblower Programs
Last week the Securities and Exchange Commission doled out a $50 million whistleblower award, the second-largest award given in the award program’s 10-year history. The money, however, isn’t the telling detail in this case. The telling detail is that the award went to two whistleblowers, who worked together to bring a misconduct case to the…
Read MoreWho Should Run the Hotline?
OK, compliance professionals — time to put on your thinking caps! One of our colleagues in the emerging markets wrote to me the other day looking for advice about who should manage a company’s internal reporting hotline. Let’s give him some help. My friend hails from a second-tier country in the Asia-Pacific region, one moving…
Read MoreWays to Test Your External Hotline
An interesting question cropped up this week on a corporate compliance chat board I often visit: How should a compliance officer test his or her external hotline provider? In respect for the commenters’ privacy, I won’t identify the chat board here; suffice to say, many of you probably already know the group that operates the…
Read MoreFraud Study Shows Benefits of Control Measures
Compliance and audit executives looking to justify all the steps you take to fight fraud, break out your reading glasses! The Association of Certified Fraud Examiners just released a sweeping analysis of corporate fraud that suggests those measures really do pay off. The ACFE’s 2020 Report to the Nations studied more than 2,500 cases of…
Read MoreReport: Hotline Cases Taking More Time
News for all internal reporting and compliance hotline enthusiasts: companies are now taking more time to close cases that come through the internal hotline, and a surge in workplace harassment complaints after the birth of the #MeToo movement may be receding. So says the latest hotline benchmarking report from Navex Global, which reported its findings…
Read MoreLessons in Whistleblower Protection
One last dispatch from the HCCA conference this week: I dropped into a discussion led by a whistleblower, who discovered a $2 million embezzlement fraud while working as a university professor. Her story was gripping and vivid — and raised several powerful points about how people, compliance functions, and large enterprises should all work together.…
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