A Thought on Whistleblower Programs

whistleblower

Last week the Securities and Exchange Commission doled out a $50 million whistleblower award, the second-largest award given in the award program’s 10-year history. The money, however, isn’t the telling detail in this case. The telling detail is that the award went to two whistleblowers, who worked together to bring a misconduct case to the…

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Who Should Run the Hotline?

hotline

OK, compliance professionals — time to put on your thinking caps! One of our colleagues in the emerging markets wrote to me the other day looking for advice about who should manage a company’s internal reporting hotline. Let’s give him some help.  My friend hails from a second-tier country in the Asia-Pacific region, one moving…

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Ways to Test Your External Hotline

hotline

An interesting question cropped up this week on a corporate compliance chat board I often visit: How should a compliance officer test his or her external hotline provider?  In respect for the commenters’ privacy, I won’t identify the chat board here; suffice to say, many of you probably already know the group that operates the…

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Fraud Study Shows Benefits of Control Measures

fraud

Compliance and audit executives looking to justify all the steps you take to fight fraud, break out your reading glasses! The Association of Certified Fraud Examiners just released a sweeping analysis of corporate fraud that suggests those measures really do pay off.  The ACFE’s 2020 Report to the Nations studied more than 2,500 cases of…

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Report: Hotline Cases Taking More Time

hotline

News for all internal reporting and compliance hotline enthusiasts: companies are now taking more time to close cases that come through the internal hotline, and a surge in workplace harassment complaints after the birth of the #MeToo movement may be receding. So says the latest hotline benchmarking report from Navex Global, which  reported its findings…

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Lessons in Whistleblower Protection

pre-taliation

One last dispatch from the HCCA conference this week: I dropped into a discussion led by a whistleblower, who discovered a $2 million embezzlement fraud while working as a university professor. Her story was gripping and vivid — and raised several powerful points about how people, compliance functions, and large enterprises should all work together.…

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Hotline Metrics: Are You Missing Any?

hotline

NAVEX Global released its 2019 Ethics & Compliance Hotline Benchmark Report this week, and raised an important point for corporate compliance officers to ponder: are you using all the right intake channels to capture a true sense of misconduct and corporate culture at your organization? At least, that’s the question that jumps to my mind,…

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Ethics, Compliance, and Corporate Value

insider

We have one more point to explore about that new research finding that strong internal whistleblower activity correlates to better business outcomes — namely, why a speakup culture and better business outcomes are moving in step with each other, and why that two-step dance is only going become more crucial to corporate success in the…

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More on Internal Reporting Data

hotline

Last week we presented new academic research that found a strong correlation between more internal whistleblower reporting and better business outcomes: fewer material lawsuits against the company, smaller legal settlements, better corporate governance, and even higher profitability metrics. This is crucial material for compliance officers that raises lots of issues to explore. So today we’re…

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Holy Grail: Study Ties Internal Reporting, Business Outcomes

hotline

Important new academic research published this week empirically confirms something most corporate compliance officers have long suspected: a clear correlation between more internal whistleblower reporting and better business outcomes. The research, from George Washington University and the University of Utah, examined anonymized whistleblower hotline data compiled by NAVEX Global. Basically, the researches devised several benchmarks…

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